The people behind the internet and its major development today like social media must have a goal in their mind when they thought of creating it: connecting and educating people. Over the years, businesses, relationships, and even the way we deal with things have been affected by the products of this phenomenon.
We have been living in a different era indeed. Have you ever met or known someone who does not have any social media account, or is not registered to any website for any purpose he might have? If you have found one, he/she is such a rare gem.
However, it can be safe to say that the geniuses behind this technology did not intend to orchestrate the wide web world into the less peaceful environment it portrays nowadays. With the degree of challenges brought by the irresponsible use of the internet mostly in social media platforms, it is difficult to assure that we are being led to the right path of information.
Unfortunately, handling it all by ourselves is far from being enough. Filtering the content that dominates our social media feed needs expertise, system, and authority.
Eradicating fake news, censoring sensitive content, stealing identity, and violating data privacy – are just some of the long-term battles our generation has to face in the digital world. And cleaning all these unpleasant contents is near to, if not, impossible.
Content Moderation Service
Monitoring your own online security is already a stressful feat. How much more if companies rely on their reputation as one of their assets?
When some people post rude or sensitive content on company websites and social media platforms, it is awkward looking for businesses. It is important for companies to prevent such an incidence from happening. To moderate content, most tech companies seek assistance from top content moderation companies. This is when the role of content moderation services comes to play.
Simply put, content moderation is the procedure by which online platform screens and monitors user-generated content in order to identify whether or not the content should be published on the online platform.
Content moderators thoroughly study and screen content submitted by a user to their website, ensuring that the content is appropriate to the standards and regulations. Generally, this is to ensure that the content does not dismiss any moral standards which can fire misinformation, harassment, assault, and the like.
On websites that rely heavily on user-generated content, the moderation process is a regulated and standard procedure. This is a prominent method on major social media platforms, digital services, collaborative economy, online dating websites, groups, communities, forums, etc.
Importance of Content Moderation Service
The importance of content moderation for businesses is indisputable. It does help them keep a positive brand image in the face of random people tarnishing their public image or spreading enraging content that has negative effects on the mental health of internet users.
It also empowers them to promote their products, services, and campaigns without being spammed with low specificity or posts.
Top Content Moderation Companies
Here are the top content moderation companies that will equip your business and customers with ample protection and security against inaccurate and inappropriate user content.
Chekke is ranked among the top content moderation companies because it offers a variety of unique solutions for moderating various types of content such as user-generated content, community, and forum content, social media content, website content, image, and video content.
Operating both in AI and human services, Besedo intends to screen and monitor fraud, de-duplication, visual quality, cyberbullying, counterfeits, nudity, classification, and illegal items in addition to the usual content moderation methods. They also offer deals for consultancy services, quality assurance, and progress reports.
In order to better serve customers, LiveWorld incorporates a thorough understanding of native culture and language. They provide multilingual services that can meet a variety of client needs. Additionally, their moderators work around the clock to ensure that your company’s needs are always met.
4. Magellan Solutions
Aside from Content Moderation, Magellan Solutions provides a wide range of services such as automated systems and multilingual support. They also have a very strict training process, which makes them dependable when it comes to providing you with efficient content moderators who will meet your requirements.
With 15 years of legacy under their belt, they have gained a reputation for being one of the largest companies offering content moderation because of their cost-effective methods to match varying business needs. Their legacy in social media management allows them to generate more viable means to make you reach your online marketing goals. Some of the services they offer are multilingual support, 24/7 assistance, and staff delegation.
Given the number of years and development of these companies, we can stress how valuable and critical it is for a company to invest in content moderation services. In a world that continues to battle with endless confusion brought by fake news and alterations, companies must secure their veracity and reputation. These two may not be bought, but priceless; thus, the more should be guarded.