If you sell on Amazon, an FBA audit can significantly improve your chances of getting a refund from Amazon. Trying to sell on Amazon is difficult, and maintaining excellent campaigns demands ongoing attention.
Having an FBA audit performed means you won’t have to sift through each shipping invoice by hand, searching for mistakes and erroneous costs. Instead, a monthly audit identifies these issues and allows you to request the monies you are owed from Amazon.
This article will discuss how FBA sellers can recoup monies owed to them from Amazon and increase profits by having an FBA audit performed on their behalf.
What is FBA?
When you list products for sale on Amazon, you can use Amazon’s fulfillment services, referred to as “Fulfillment by Amazon” or “FBA.” If you choose to use FBA, Amazon will store your products in their warehouses, pick, pack, and ship your products when orders come in, and provide customer service for these orders.
You will also be responsible for paying Amazon a monthly fee for these services. While this may seem like a lot of work to outsource to Amazon, using FBA can save you time and money in the long run. While this may seem like a lot of work to outsource to Amazon, using FBA can save you time and money in the long run. If you’re new to Amazon FBA, then we recommend you take a look at some of the best Amazon FBA courses that will teach you the basics and the current trends, show you how to rank your products higher in search results, and how to manage your customer service and logistics.
Why Should I Have an FBA Audit Performed?
Your agreement with Amazon stipulates you as a seller are due refunds for mistakes made by Amazon’s FBA employees. It is not uncommon for Amazon to apply surcharges incorrectly, not refund charges when a customer returns an item or sends you the wrong product. Amazon knows they make mistakes fulfilling orders and request your file for a refund of the overcharged amount.
An FBA audit can help you get money back from Amazon in several ways:
It will catch any errors in your monthly FBA invoices so you can get a refund for overcharges.
Amazon FBA employees frequently make mistakes when picking, packing, and shipping orders. These errors can result in overcharges on your monthly FBA invoices. By performing an FBA audit, you can catch these errors and get a refund for the overcharges.
It will help you get refunds for damaged or missing items.
If Amazon damage or lose your products, you are due a refund for the cost of the items. An FBA audit will help you identify these damaged or missing items so you can get a refund from Amazon.
It will help you get refunds for products that were never received by customers.
If a customer never receives the product they ordered, you are entitled to a refund for the cost of the product. An FBA audit will help you identify these products to get a refund from Amazon.
It will help you get refunds for products that were returned by customers.
If a customer returns a product, you are entitled to a refund for the cost of shipping the product back to Amazon. An FBA audit will help you identify these products so you can get a refund from Amazon.
It will help you recover money for customer returns that were not processed correctly.
If a customer return is not processed correctly, you may be owed a refund for the product. An FBA audit will help you identify these customer returns to get a refund from Amazon.
How Does an FBA Audit Work?
An FBA audit is performed by a company specializing in reviewing Amazon invoices and fulfillment center records. This process is completely automated and takes about 1-2 days. The auditor will review your monthly invoices and compare them to Amazon’s records of what was shipped to customers. If there are any discrepancies, you will be refunded for the overcharges.
The auditor will also review your customer return records and compare them to Amazon’s. If any products were damaged or lost while in Amazon’s fulfillment centers, you will be refunded for those as well.
Finally, the auditor will review your customer feedback records and compare them to Amazon’s. For example, if the customer never received any products, Amazon would refund you for those as well.
Why Use an FBA Audit Service?
There are several reasons to use an FBA audit service:
It is a cost-effective way to improve your revenue
The Fulfillment by Amazon (FBA) program’s operational faults can be found by regularly auditing your Amazon data. 1-3 percent of your sales could be lost due to Amazon’s mistakes in inventory management and customer return processing. Those who utilize an FBA audit service are more likely to get the money back that is rightfully owed to them and, as a result, improve their business’s bottom line.
It is a time-saving way to improve your cash flow
An FBA audit can take up to 80 hours per month. However, automated software can do it in 1-2 days. This will give you more time to focus on selling and growing your business.
It is a risk-free way to improve your business
There is no cost to use an FBA audit service, and you only pay if the service finds money that is owed to you. This means there is no risk in using an FBA audit service.
Some Best Practices for Using an FBA Audit Service
Here are some best practices for using an FBA audit service:
Use a reputable service
Many companies offer FBA audit services. It is important to use a reputable and trustworthy service. There are a few things to look for when choosing a service, such as:
- The company should have a good reputation
- The company should have experience auditing Amazon accounts
- The company should offer a money-back guarantee
Schedule regular audits
It is important to schedule regular audits of your Amazon account. This will ensure that you can catch any mistakes that Amazon makes and get the money owed to you.
Keep good records
It is important to keep good records of your Amazon account. This will make it easier for the auditor to find any Amazon mistakes.
Follow up with Amazon
If the auditor finds any money owed to you, it is important to follow up with Amazon. This will ensure that you get the money that is owed to you.
Final Thoughts
An FBA audit can be a helpful tool in recovering money from Amazon. It is a cost-effective, time-saving, and risk-free way to improve your business. When choosing an FBA audit service, it is important to use a reputable and trustworthy service.
