Businesses make use of VoIP or business phone systems for working within and outside the office. Hence, it is appropriate for remote employees as well. The location of the company is no longer a hindrance to completing work. Now employees may work from anywhere with a smartphone and this system in hand.
It may seem daunting if a paid service doesn’t live up to its expectations. The business phone or VoIP system may fall into this category as well. Businesses, therefore, need to be careful when looking for providers to receive VoIP system services.
Bargained pricing can leave users with hidden limitations that they may be unaware of. Expand the business and increase the profits with The Kickass Entrepreneur. Therefore, this article will offer a detailed insight into some of the best VoIP systems of today.
Best Business Phone Systems for 2021
The Nextiva platform focuses on uniting business communication globally. It delivers flawless phone services for businesses. Their VoIP features and services are capable of converting prospects into potential customers. Nextiva is known to deliver stability to business phone service needs with its VoIP system.
Effective business tools by Nextiva keep the employees productive and satisfy the customers as well. It offers items like video conferencing, team chat, faxing, call routing, holding music, and other call features. Nextiva builds strong relationships and experiences between employees and customers with ease.
The essential plan of Nextiva begins at 18.95 dollars a month, paid annually. Besides, a professional plan and an enterprise plan are available at 22.95 dollars and 32.95 dollars a month, payable annually. The ultimate plan is charged 57.95 dollars a month. It offers pipeline and ticket management, sales and productivity tools, automated survey, and customer journey analysis services.
This platform is suitable for small businesses, offering low-risk solutions. It suits smaller teams due to their seldom need for advanced communication features. Ooma is known for reliable and clear call quality even under extreme conditions. The collective use of advanced technology makes it easier for Ooma to let the conversation flow.
The replacement of landline numbers with VoIP providers like Ooma makes a difference. It helps to build employee commitment to services as well as deliver ease to the work done. It offers freedom to small teams from entering into any long-term commitment with their services. This makes their services hassle-free, allowing small businesses to test different services before choosing the right fit for them.
Common services offered by Ooma are virtual receptionist, mobile and desktop app, hold and transfer music, dialing extension, voicemail, call transfer, conference bridge, call forwarding, and recording. Ooma offers custom plans for large organizations as well. However, they lack enterprise-grade advanced features.
The business plans available for Ooma are Ooma Office and Ooma Office Pro. They cost around 19.95 dollars and 24.95 dollars a month respectively. Calling is unlimited all across U.S. and Canada. Besides, Ooma provides excellent customer support 24/7, all year round.
For national and international businesses, clients may be encountered from around the globe. Hence, proper communication and being able to service anybody are of utmost importance. 8 X 8 is one such platform offering a unified cloud-based communication system. It focuses on working simply and seamlessly with any business.
8 X 8 takes pride in thinking innovatively to offer reliable and creative solutions. They aim at keeping the said business connected to their potential and loyal customers. Lessen any sort of miscommunication and issues surrounding it with 8 X 8. Create better relationships with customers by ensuring the message delivery doesn’t hinder it.
This platform excels at call analytics. Besides, it offers unlimited calling, call recordings, 3-way calling, role-based user access, local number porting, integrations with existing CRM and relevant apps, and role-based user access.
It offers the lowest price services across 14 countries, starting from the U.S., Canada, Australia to the UK, and some more. The X Series X2 plan starts from 25 dollars a month. For the X8 plan, the price may go up to 172 dollars a month. This is the most advanced plan provided by 8 X 8.
By far, Ring Central is the most widely known business phone system for 2021. It is widely celebrated and trusted by over 400,000 customers worldwide. Businesses rely on this platform due to its reliable integrations. Besides, it also offers its app gallery for offering good integration for businesses.
Ring Central offers a unified and seamless communication system by combining voice, video conferencing, and team messaging features. It was one of the first platforms that entered the space of VoIP. Its innovative and cutting-edge technology integrates the system into a one-stop, secure, and cloud-hosted communication.
It offers unique team collaboration features like real-time messaging, screen sharing, video conferencing and file sharing. This allows users to communicate and collaborate from any time and at any time. Hence, remote employees undergo higher efficiency and productivity.
Ring Central has a top-of-the-line video calling feature. This helps to conduct excellent face-to-face meetings via screen sharing. For remote employees, it will vastly reduce travel expenses.
The Essential plan starts at 19.99 dollars a month. This plan can get up to 20 users at once. The Standard plan is 24.99 dollars per month, allowing up to 20 users. Up next is the Premium or Ultimate plan that offers advanced features. Namely, they are the single sign-on, automatic call recording, and CRM integrations.
GoToConnect services benefit businesses by simplifying phone line management, conferencing setup, and call monitoring. This helps to improve collaboration and communication with business teams, employees, and prospective customers. It makes this system one of the best phone systems for businesses out there.
This platform offers businesses the ability to combine video and voice along with mobility. A simple mobile device can help the team to stay connected to the work even on the go. GoToConnect uses a tier method for its pricing plan. The pricing plan of this service ranges from 19.95 to 29.95 dollars a month for every user. Now the pricing plan is pretty flexible. It may change with every additional user group.
The Vonage business VoIP is essentially a cloud-based business phone system. It allows its users to quickly implement new software with no additional cost or infrastructure. This helps the business to scale itself easily as it keeps growing.
It has an API platform called Nexmo. They focus on improving customer experience through omnichannel capacities. Nexmo makes use of the latest technology for connecting businesses to consumers, in real-time, based on the channel chosen by the consumers. Common channels are voice, chat, email, or even social media.
In addition, embedded communications create interactions with contextually relevant customers. This keeps the customers satisfied, streamlines customer service, and improves overall sales.
The pricing plan is based on a price-per-line system, increasing with the number of phone lines connected to the business. For 1 to 4 lines, the monthly fee costs around 19.99 dollars. Upon increasing the lines from 5 to 19 lines, the plans start from 17.99 dollars each month. The cost would decrease to 14.99 dollars a month for 20 to 99 lines.
Simply put, Dialpad makes business calls better over time. Through Dialpad, work in different ways to connect the business team to the customers. Users gain a variety of tools from using this business phone system. As a result, opportunities for gaining more connections with those customers increases.
This VoIP system powers any business communication in several ways. It can be through videos, voice, meetings, messages, or AI across all existing devices. The cost of this business phone system begins at 25 dollars a month for each user. Apart from the base plan, the Pro option and Enterprise option are also available.
Just like Vonage Business, Avaya is a cloud business phone system. It lets its users call, chat, meet, and collaborate with the employees as well as the customers on a single platform. The design offers intelligent, personalized, and effortless interactions for all its users.
In 2019, Avaya encountered a roller-coaster ride of bankruptcy and getting lifted by Ring Central. It was then renamed the Avaya Cloud Office, powered by Ring Central. It was designed in a way that allows its users to receive an all-in-one experience that best fits their work.
Teams and employees can get in touch with their customers or colleagues through the platform’s voice. Besides, SMS messaging may also be used to communicate through a smartphone or desktop. Its video meeting solution can incorporate up to 200 participants at once.
Leverage the business analytics offered by Avaya. It will help understand how the business communications are coming along.
Four types of pricing options are offered by Avaya. Each of them is based on the number of licenses a company needs. The Essential plan accommodates no more than 20 participants. It costs around 19.99 dollars a month. The rest of the plans are up for users of more than 20 in any organization.
Here, the Standard plan starts at 24.99 dollars. Whereas, the Premium and Ultimate plans cost about 34.99 dollars and 49.99 dollars respectively.
This business phoning system works best for solopreneurs. It helps to maximize the communication with customers and clients. This prevents business owners from accidentally sending personal messages to business clients. Hence, it is best suited for freelancers and entrepreneurs.
With three simple steps, the Line2 provider helps to deal with business calls. Just sign up, pick a number assigned for business calls and then download the app. It makes things pretty organized and pricing transparency is kept intact.
The monthly plan is quite affordable as well. All plans are supported by the 30-day money-back guarantee as well. The standard plan will cost 9.95 dollars, whereas the Pro plan will cost around 14.95 dollars. The Elite plan will however cost around 19.95 dollars a month.
This VoIP platform proudly believes in offering a worry-free experience to its clients. They ensure clients face no issue when managing their services. This makes any business, small or large, want to have Intermedia Unite as their business phone service provider.
The VoIP system is quite reliable and is backed by 99.99% of uptime SLA. Besides, it is popular for its exceptional customer support. Hence, users don’t have to worry about the system going the wrong way or having to navigate the solution on their own.
It handles all phone service onboarding with safety. Besides, it takes care of all sorts of data migration and sets up all the services free for its users. Intermedia Unite offers five communication tools. Besides, users receive some other features. They are the desktop and smartphone apps, file backup with 10GB storage, remote office features, spam call protection, virtual fax, SMS support, and unlimited voicemail storage.
Upgrading the business phone system is essential for the needs of today and tomorrow. It allows any business to expand their office phone beyond their office premises and save any extra cost. Hope on to the latest VoIP or business phone systems available today.
Ensure that the Internet connection offers high-end performance. The business phone system at the office with technological advancements is beneficial for remote employees as well. Such an investment is crucial, affecting sales, operations, marketing, and customer service.